Release Notes for the DXP application


DXP (Data Exchange Platform) is a new application that facilitates contact between 
Member Associations and making a decision whether two players are the same (duplicates) or different persons. It also guides you through the data fixing process.

Here is a link to our step by step guide on how to work in the DXP application.

DXP is being continuously developed. If you have any comments or suggestions for the future, please let us know via support.id@fifa.org. Our goal is to improve your experience and we will answer your every comment.


We are excited to announce the latest updates to our application, designed to enhance user experience and improve security.

Version 2024-12-13

In this release, we focus on the Data Fixing functionality. Firstly we fixed a bug which prevented the ticket Owner from seeing and clicking the "Validate data fixing" button. Now everyone can see and click the button which may even result in the ticket's closure if all fixes have been applied already.


Additionally we changed our approach to the duplicate cases containing a data error for any of the FIFA_IDs. Previously we would block a decision for such a case. In the new release the decision can always be taken. When it is not possible to determine any of the data steps, we now clearly indicate the reason in the UI (see the screenshot below). This visibility helps users identify when a ticket should be escalated, and it enables the DXP Support team to address the underlying issue and ensure that necessary data fix steps are properly generated and displayed.


Please go through your existing tickets and if you were blocked from taking a decision before - take it now.




Version 2024-10-30

In this version we improved the "Create new ticket" screen. For both FIFA_IDs you will now see a Member Association and - potentially - as system used to register the data (e.g. TMS).


Version 2024-08-13

This release concludes the development of the "Data fixing" phase. Users get a new button, which, when clicked, will automatically evaluate, whether required data fixing actions have been performed. If so, the ticket will be closed automatically.


Before the validation:

… and after:


You may found more info on the DXP in our user guide Data eXchange Platform (DXP) - user guide.

Version 2024-07-24

This version introduces and offers support for a brand new feature: "Data fixing" state! It was clear from the users' feedback, that DXP process should not be finished when one clicks "It's a duplicate". Users expect the system to help them carry out necessary operations related to merging two records. The new version does exactly that! You may read more about this in our user guide here: Data eXchange Platform (DXP) - user guide.

New Features

  • Support for a "Data fixing" state. DXP will now tell the user which actions need to be performed in order to merge records and make the data consistent again. See the redesigned right panel below:



  • We want to hear your feedback! To make it easier for you to tell us what you think about the DXP, we added a simple "Send feedback" link in the navigation sidebar.


Improvements

  • The left navigation sidebar will automatically collapse on lower resolutions (or higher zoom). This will help the user focus on what is important on the screen (e.g. the ticket details).



Version 2024-07-12

New Features

  • Personal details of a record with a FIFA_ID (either on the left or on the right) will now display the list of historical registrations from the MA being a data owner of the FIFA_ID. This will increase the likelihood of taking a correct duplicate decision.


            


Version 2024-06-19

New Features

  • When "it's a duplicate" decision is taken, information will be displayed specifying how merge should be performed for players with FIFA IDs. The system will also identify an MA owning a secondary record (a duplicated one).
  • Proof of identity (POI) is no longer a mandatory field. In exceptional cases when MA confirms that it lacks a POI, the user may  proceed with the ticket creation (it wasn't possible before).

Improvements

  • Decision will no longer be removed from a ticket when de-escalating or changing assignment.

Bug fixes

  • Fixed an error that, when navigating to ticket details, would occasionally result in "Application error: a client-side exception has occurred" message.

Version 2024-06-03

New Features

  • tickets will now automatically change status to "In progress" whenever any action is taken by the Recipient. This is to clearly show if the Recipient started working on the ticket or not.
  • filters chosen in the main tickets view are now remembered in URL and can be shared with others. This is especially useful when we go back from a single to all tickets view.

Improvements

  • added loader for the upload of larger attachments
  • removed the option to select number of records to show in the main tickets view. Closed tickets are disappearing from this view, so this option was not necessary.
  • in a single ticket view, different values between records on the right and left, are now displayed with red background instead of a red ink to improve visibility
  • other UI improvements

Bug fixes

  • fixed a cosmetic bug which caused "100" to appear before "20" in the dropdown list to select number of records to appear in a table/grid
  • fixed a bug causing some of the comments to appear without a user name (now all non-automated comments have user name)


Version 2024-05-15

Bug fixes

  • fixed a bug that would occassionally prevent a user from creating a ticket and show error message: "System listener returned person details with image type which is not supported."

Version 2024-04-19 (global roll-out)

Today DXP is being released to all Member Associations! There are no big functional changes this time but we expect some after we receive feedback from the Users. If you want to share your thoughts, fill in a short survey or send us an email to support.id@fifa.org. 

New Features

  • added a standard regulatory information about the "Terms of Use" and "Service Description". Every user is required to accept the two documents before proceeding to the application.
  • DXP users are automatically created and invitations sent for all TMS Managers

Improvements

  • added a proper handling of the edge case when another Member Association sends an empty message when asked for details of a potential duplicate

Bug fixes

  • fixed a bug causing the error message to be hidden from the user in case of e.g. too large attachment


Version 2024-03-29

New Features

  • Support for the TMS Team: We added support for the TMS (Transfer Matching System) Team. This FIFA System plays a key role in player transfers. For some FIFA_IDs TMS manages them on behalf of Member Associations. As such, it can take part in a decision concerning duplicates. This release introduces support for the TMS Team. From the perspective of a standard MA, a ticket they open may be assigned to TMS. This will only happen if TMS manages data of a potential duplicate. Such a record will be visible in DXP as having a System ID = FIFA_TMS.


Version 2024-03-25

New Features

  • List of Archived Tickets: An "Archive" section has been introduced in the graphical user interface, which presents a comprehensive list of all archived tickets. Due to data protection, an archived ticket no longer contains any personal information. Note that it is currently not possible to view a single archived ticket with comments. If you think it is important to view comments for an archived ticket, let us know by reaching out to support.id@fifa.org.


Improvements

  • Enhanced Photo Zoom for Players: Clicking on a player's main image within a DXP ticket now opens the full-sized photo rather than a thumbnail. This improvement facilitates a more detailed comparison between individuals.


Version 2024-03-08

New Features

  • Player Photo Support in .TIFF Format: We've expanded our photo support to include .TIFF files. Now, you can upload player photos in .TIFF format, providing more flexibility and ensuring high-quality images within the application.
  • "Archived" Status: We don't want to leave personal data lying around for too long. If the ticket has been closed more than 7 days ago, it will be automatically moved to status "Archived" and all personal data is going to be removed. Starting from the next release (planned for the w/c 2023-03-18) such tickets will be available in the "Archive" section of the DXP.


Improvements

  • Security Enhancement with Watermarking: In our commitment to security, every document and photo uploaded and displayed in DXP is now automatically watermarked. This watermarking feature is aimed at enhancing document security and reducing unauthorized sharing.
  • Improved Display of Date of Birth for Players: We've improved how player's dates of birth are displayed, making it easier to read and understand.

Bug fixes

  • Fixed a bug preventing the ticket modification timestamp from being updated during the ticket closure.